Salesforce CRM: Informed decisions, enhanced customer relationships
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Data intelligence in the service of relationships. When Salesforce CRM is strategically managed, every customer interaction is transformed into measurable value.
#Salesforce #CRM #businessvalue
Aeonvis expertise transforms Salesforce into an ecosystem where customer relationships are enhanced by strategic and measurable insights.
Our established experience in CRM project management is reflected in numerous successfully completed initiatives, confirming our expertise in driving change.
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Barbara De Masi
“The solution developed by Aeonvis allows us to streamline sales back office activities by managing the entire process on the Salesforce CRM, while providing a more rewarding user experience that is more in line with users’ daily activities.”
The evolving digital landscape and the challenges of modern CRM
In the rapidly changing digital landscape, customer expectations are constantly rising. Aeonvis does not just provide isolated technical solutions, but by orchestrating a coherent and effective design, turns complexity into an opportunity for growth.
CRM challenges
Aeonvis addresses key CRM challenges with a holistic and innovative approach.
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Improved customer experience
Customers are always connected and require real-time information. Aeonvis helps companies offer a 360-degree view of the customer by ensuring a personalized relationship.
Digitization and AI
Digitized interaction with customers must be continuous and enriched by personalized responses, including through the introduction of artificial intelligence into communication channels.
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Internal collaboration
Decision-making processes require a high level of interaction between business teams, often in a mobile situation; Salesforce cloud customization enables such collaboration through the use of solutions that are also easily accessible from mobile devices.
Data analysis
Companies have vast amounts of data, which are often not transformed into usable analytics. Aeonvis helps companies organize data into structured information to enable the business to make timely and appropriate decisions, realizing a true data-driven business model.
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Salesforce services and value added
Aeonvis offers a wide range of services, orchestrating every aspect to maximize business value.
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Configuration and customization
Aeonvis configures the CRM data model and customizes functionality according to the specific needs of the client company.
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Multi-cloud support
Aeonvis has in-depth knowledge of all Salesforce Clouds to help customers choose and implement the most suitable solution.
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Systems integration
Aeonvis uses its years of experience in CRM process management in diverse industrial settings to implement solutions integrated with enterprise systems.
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Change management
Aeonvis can support business transformation activities by ensuring continuous support for business evolution.
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Application Assistance (AMS)
Aeonvis manages ongoing support for training, error resolution, user management, and evolutionary improvements through a dedicated team.
The Salesforce universe: interconnected clouds for borderless CRM
The Salesforce Clouds
Aeonvis leverages several Salesforce Clouds to cover all business needs:
Sales Cloud
Marketing Cloud
Data Cloud
Service Cloud
Data Analytics
Integration Cloud
Dynamic collaborations and target industries
Aeonvis orchestrates tailored solutions for a variety of industries, including automotive, manufacturing, education, food & beverage, energy, and Healthcare and Life Sciences. This versatility enables the creation of Salesforce ecosystems perfectly aligned to the specific needs of each market.
By integrating cutting-edge technologies such as Salesforce, Aeonvis guides companies toward more effective customer relationship management, streamlined business processes, and tangible, measurable results.
Vertical solutions for evolving industries
Aeonvis added value: insights from our team
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Michele Delia
“With Salesforce, we optimize every interaction by turning data into value, strengthening relationships for personalized and sustainable growth. Using artificial intelligence and real-time analytics, we can automate key processes, anticipating customer needs and improving operational efficiency to create tailored experiences that foster innovation and loyalty.”
Success metrics: CRM/Salesforce in figures
industries served
projects completed / year
Skilled professionals
certifications