AMS: Resilient applications for a constantly changing business
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The Application Maintenance Service (AMS) model developed by Aeonvis focuses on protecting and enhancing investments in enterprise solutions.
#DigitalInnovation #ApplicationMaintenance #BusinessTransformation.
OPTIMIZATION OF DIGITAL RESOURCES
Our AMS offering aims to ensure the efficiency and functionality of applications over time, providing customers with an efficient technology ecosystem through proactive digital asset management
EVOLUTIONARY APPROACH
Value Added of AMS Service
Aeonvis enables companies to maintain high operational efficiency by mitigating the risks of systemic outages and technology obsolescence, thereby enhancing productivity and optimizing long-term operating costs.
Aeonvis’s evolutionary approach ensures that investments in enterprise systems continue to generate value, minimizing downtime and ensuring that application infrastructure remains state-of-the-art.
EXCELLENCE IN APPLICATION SUPPORT
Distinctive Values of the AMS Service
In response to market needs, Aeonvis has enriched its AMS services with some distinctive features.
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Recurring surveys for service users
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Continuous monitoring and reporting of service
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User training
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Managing FAQs and Training Pills on recurring topics and possible integration with automation tools/ Chatbots
Indicators of success:
AMS in figures
1 Ticketing system integrated with different systems of more than 15 customers
Languages
(ITA-ENG)
Service Managers (ITIL Certified)
Service availability
FTEs dedicated to the service
Customers in the past 2 years
Evolutionary man days/year
Service requests/year
