When: March 24, 2025 | 17:30 – 20:30
Where:
- In attendance: Accademia Artisti Studios | Rome | Via Vittor Pisani, 1
- LIVE STREAMING: Live on our LinkedIn page.
Sign up now and reserve your spot! https://go.aeonvis.com/Evento_Agentforce_2025
CRM + AI: the future of customer and stakeholder relationship management
Artificial intelligence is profoundly transforming CRM, making processes more efficient, marketing strategies more targeted, and the customer experience increasingly personalized.
But how is AI revolutionizing the industry?
AGENTFORCE AT WORK: AI + HUMAN BOOSTING YOUR CRM is the event organized by Aeonvis, March 24, 2025 in Rome, to discover:
- The latest innovations in AI-powered Salesforce CRM
- The impact of AI on operations, service and marketing automation
AI and automation: two key areas
AI to support physical operators
AI improves the speed and effectiveness of customer service by analyzing requests in real time and suggesting optimal responses for operators.
Virtual agents for first-level support
AI manages initial interactions with customers, automatically answering frequently asked questions and freeing up internal resources for strategic activities.
AI and marketing: the winning combination
AI no longer just generates content, but optimizes it in real time to maximize the success of campaigns.
- Einstein AI analyzes data and optimizes email copy to improve performance.
- Supports the creation of text consistent with tone and brand identity.
- Use advanced analytics to refine e-mail marketing strategies by analyzing:
- Engagement scoring, to assess the effectiveness of campaigns
- Optimal sending frequency to avoid target saturation
- Better posting time to maximize openness and interaction
This innovation enables companies to personalize communication and optimize digital campaigns.

An event not to be missed
By participating in AGENTFORCE AT WORK you will have the opportunity to:
- See Salesforce virtual assistants in action with a Live Demo
- Delving into AI applications for operations and marketing automation
- Hear testimonials from companies already using Salesforce CRM to optimize their processes
- Interact with Aeonvis experts and participate in Q&A sessions
- Networking with industry professionals
Limited places. Sign up now https://go.aeonvis.com/Evento_Agentforce_2025